Catering gone to pot!

I'm having a rant about the standard of service in catering outlets today. I am really fed up with catering assistants, waitresses, waiters etc greeting me with the words 'Are you alright there?. Can't somebody train these dear people to ask 'What can I get for you ? or how can I help you? Sir or madam on the end would be too much to ask. When oh when will they stop ordering me to' Enjoy your meals'? I usually reply 'I'll do my best but its up to you really', my husband is sick of hearing this. Do we not have catering colleges anymore where people learn how to service the public? I fully appreciate waiting table is a low wage low status occupation but as it is so dependant on tips why don't the staff work a bit harder on their customer care skills. I certainly don't leave a tip for someone who has got my order wrong, forgot to provide me with cutlery, spilt the food, brought my meal later or earlier than my dinner companion and forgot to attend to my drinks order. Today the last straw. My golf club holds a major in club tournament and the caterer has no bread for sandwiches (despite being close to a major supermarket) and when the rolls which were left were brought out no serviette or cutlery. Its not the fault of young staff that they dont have the social graces involved in the catering industry they have to be trained, supervised and managed. thast your job restaurant and cafe owners!One would have thought a golf club would be the last bastion of appropriate social behaviour.